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For customers

For Customers

Post your requirement free. Up to 3 verified professionals respond. Not 20. OTP-verified contacts. You never pay.

Post your requirement. No account needed
Max 3 professionals respond per request
OTP-verified contacts. No spam callers
No obligation to hire anyone

How it works for Customers

For professionals

For Professionals

Browse verified leads with full project details before buying. Max 3 professionals per lead. No subscription. Hire Shield on your first pack.

See project details, budget, and timeline before buying
Max 3 professionals per lead. Limited competition
Pay only for leads you choose. No subscription
Hire Shield on your first credit pack

How it works for Professionals

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Help Centre

How can we help you?

Browse answers for buyers and service professionals. Search any topic, or jump straight to a section.

Getting Started on Leadzo

Setting Your Lead Preferences

Completing Your Profile

Understanding Credits

Credit Return Policy

Lead Quality & Screening

Responding to Leads

Leadzo Verified (Trust & Credibility)

Leadzo Advantage (Premium Subscription)

HireShield Guarantee

How to Win More Business

Settings, GST & Billing Management

TDS (Tax Deducted at Source) Guidelines

Integrations

Safety, Trust & Compliance

Still need help?

Our support team is here Mon–Fri, 10 AM – 5 PM.

support@leadzo.co.in +919916110114

How can we help you?

What is Leadzo, and how does it work for service professionals?

Is it free to sign up as a professional on Leadzo?

How do I create my Leadzo professional account?

What should I do first after signing up?

How do I set up my lead preferences?

Can I receive leads for multiple services and locations?

What are filter questions and how do they help?

What happens if I don't set my lead preferences correctly?

Why does my profile matter?

What should I include in my profile?

How do I get reviews on Leadzo?

Can I reply to reviews left on my profile?

What is a credit and how much does it cost?

Why do some leads cost more credits than others?

Do credits expire?

Where can I buy credits?

Where do I find my invoices?

What is the Credit Return Policy?

Can I get a credit return if I accidentally respond to a lead?

Are unresponsive leads eligible for a credit return?

Why might my return request be declined?

What are the specific circumstances under which a return will be issued?

Can I get a cash refund instead of credits?

How do I submit a credit return request?

How does Leadzo screen the leads I receive?

How many professionals receive the same lead?

What does a verified lead mean?

How quickly should I respond to a lead?

What information do I get when I respond to a lead?

What makes a good first message to a buyer?

Can I filter the leads I see on my dashboard?

What if the buyer doesn't respond to my message?

How many professionals can a buyer hear from?

What is Leadzo Verified?

How does being verified help me win more business?

How do I get Leadzo Verified?

Can I cancel my Verified status?

What is Leadzo Advantage?

How does the 60-minute early access window work?

What are the free weekly leads under Leadzo Advantage?

Do Leadzo Advantage members still need to buy credits?

How much does Leadzo Advantage cost?

How do I sign up for Leadzo Advantage?

How do I cancel Leadzo Advantage?

Does Leadzo Advantage guarantee more leads or jobs?

What is the HireShield Guarantee?

How do I claim the HireShield Guarantee?

Does the HireShield Guarantee apply to all credit packs?

What are the most effective habits of top-performing professionals on Leadzo?

Should I call the buyer as well as message them?

How do I update my lead preferences?

Where can I find my invoices?

How do I deactivate or close my account?

How do I unsubscribe from lead notification emails?

Does TDS apply to my transactions on Leadzo?

Can I reclaim TDS deducted on my Leadzo payments?

What are the TDS submission deadlines?

How long does it take for my TDS refund to be processed?

Does Leadzo integrate with any CRM or business tools?

What is Leadzo's complaints handling process?

What happens if my account receives a warning or suspension?

How do I report fraud or suspicious activity on Leadzo?

What constitutes misuse of the Leadzo platform?

Still need help?